Avoxtr Privacy Notice

An explanation of our privacy policy

This Privacy Notice explains our privacy policy and how we use any personal information we collect about you when you use this website or engage with us in any way.

Topics:
• Information we collect about you
• How we use the information about you
• Our partners
• Marketing
• Access to your information and correction
• Cookies
• Other websites
• Changes to our Privacy Notice
• How to contact us

Information we collect about you
We collect information about you when you contact us, register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How we use the information about you
We collect information about you to assess how our products or service may be of interest to you, process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. We will not share your information for marketing purposes with anyone else. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Our partners
We deliver some services on behalf of public sector organisations and other business support providers. If we agree with you that you may benefit from services offered by any organisation then we will share your information with them. We will always ask your permission before sharing your information. These organisations each have their own privacy policies and we will signpost you to their information.

Marketing
We may wish to occassionally send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.

Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites
Our website contains links to other websites. This Privacy Notice only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Notice
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 1 August 2023.

How to contact us
Please contact us if you have any questions about our Privacy Notice or information we hold about you:
• via the Contact Us page
• write to Avoxtr, 32 Kilmarnock Rd, Prestwick, KA9 2RJ.